Terms & Conditions
These Terms & Conditions govern your use of the Royal Lemon Spa Chembur website and the booking of our spa and wellness services. By accessing this site or making a reservation, you agree to comply with our policies regarding bookings and payments, cancellations and refunds, service limitations, user conduct, privacy practices, and liability. Please read them carefully before using our services.
Booking & Payment
All spa services at Royal Lemon Spa Chembur are subject to availability and must be booked in advance through the website, phone, or authorized booking channels. Prices displayed at the time of booking are applicable and may be revised without prior notice. Certain services or packages may require advance or full payment to confirm the appointment.
Cancellations & Refunds
Cancellation or rescheduling requests must be made within the time frame specified at the time of booking. Late cancellations, no-shows, or delayed arrivals may result in cancellation charges or forfeiture of any advance payments. Refunds, if applicable, will be processed as per the spa’s cancellation and refund policy within a reasonable processing period.
Service Limitations
All treatments and services offered by Royal Lemon Spa Chembur are intended for relaxation and wellness purposes only. The spa reserves the right to refuse or discontinue services to any guest who fails to disclose relevant medical conditions, violates spa policies, or behaves inappropriately. Service durations are approximate and may vary due to operational or individual requirements.
User Conduct
Guests are expected to maintain respectful, professional, and appropriate behavior toward spa staff and other clients at all times. Any form of misconduct, harassment, or violation of spa rules may result in immediate termination of services without refund and may lead to refusal of future bookings.
Privacy
Royal Lemon Spa Chembur respects customer privacy and handles all personal information in accordance with its Privacy Policy. Information collected during bookings or enquiries is used solely for service delivery, communication, and operational purposes.
Liability
Royal Lemon Spa Chembur shall not be held liable for any injury, allergic reaction, loss, or damage arising from the use of its services, facilities, or website, except as required under applicable law. Guests are responsible for disclosing any health conditions, allergies, or sensitivities prior to receiving treatments, and all services are undertaken at the guest’s own risk.
Contact
If you have any questions regarding this Disclaimer, please contact us
- Royal Lemon Spa
- Hotel Bahri Residency, beside Barista Cafe
- Dreamland Society, Borla, Union Park
- Chembur, Mumbai, Maharashtra 400071
- 📞 +91 91650 79999
- https://royallemonspachembur.com/
